Privacy Policy

Gimme Sugar Ltd
Effective Date: 1/1/25

1. Introduction

Gimme Sugar Ltd is committed to protecting the privacy of individuals and ensuring that any personal data collected is handled responsibly, lawfully, and transparently. This Privacy Notice explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Gimme Sugar Ltd is a media production company based in the United Kingdom. We provide video production, post-production, and creative content services to clients in the UK and internationally.

If you have any questions about this notice or how we handle your personal data, you can contact us via our website contact form.

3. What Personal Data We Collect

We may collect the following categories of personal data:

  • Contact information (name, email address, phone number)

  • Business details (company name, role, brief project notes)

  • Media content (video or audio recordings that may feature identifiable individuals)

  • Website data (IP address, browser type, cookies – see section 7)

4. How We Collect Your Data

We collect personal data when:

  • You contact us via our website or email

  • You engage us for a media project

  • You appear in video, audio, or visual content we produce

  • You interact with our website

5. How We Use Your Data

We use your personal data to:

  • Communicate with you regarding projects or enquiries

  • Deliver media production services

  • Store and edit content as part of project delivery

  • Maintain a portfolio of completed work (with consent where required)

  • Comply with legal and regulatory obligations

6. Legal Basis for Processing

We rely on the following legal bases:

  • Contractual necessity – to fulfil agreements with clients or collaborators

  • Legitimate interests – to operate and promote our business

  • Consent – where required for use of media content

  • Legal obligation – to meet legal requirements, such as tax or regulatory duties

7. Cookies and Website Data

Our website uses cookies to enhance functionality and gather anonymous usage data. You can manage your cookie preferences through your browser settings.

We do not use analytics tools for marketing purposes, and we do not operate a mailing list or newsletter.

8. Data Sharing and Third Parties

We do not sell or rent your data.

However, we may use trusted third-party services to store, edit, or transmit content. These may include:

  • Google Drive

  • Dropbox

  • Adobe Creative Cloud

  • Frame.io

  • WeTransfer or similar file-sharing platforms

All third-party services are chosen for their industry-standard security practices.

9. International Transfers

While we are based in the UK, we may process data outside the UK where required by clients or publishing platforms. In such cases, appropriate safeguards (such as standard contractual clauses) will be used where necessary to protect your data.

10. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including legal, tax, and business obligations. Media files are retained as required for project delivery or promotional use, unless a request for erasure is received.

11. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request rectification or erasure of your data

  • Object to or restrict our processing

  • Withdraw consent where applicable

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us using the website form.

12. Updates to This Notice

This notice may be updated from time to time.

The most recent version will always be available on our website.